I might be open to purchasing something else in the future at Holistic Habitat (online). I ordered a stool. Ordering & shipping were fine. I was just really disappointed when it came in foam packing peanuts - enough to fill two tall kitchen garbage bags. I get that the merchandise should be transported safely, but it definitely felt so wasteful. The stool itself seems really sturdy. Mine appears a little greyer in person, so a little less pretty than pictured. The only flaw really is that it's slightly wobbly, but that is something that can be remedied.
Hi Cahaya- Thanks for shopping small with us. Just a heads up: all the packing peanuts that came in the box are NOT made from styrofoam! They are made from potato starch so, they are 100% biodegradable. You can wet them and they will dissolve or you may use them in compost. You may also reuse them, which is what we do. As far as the stool is concerned, we will happily get you a replacement if the item is defective in someway. We always want you to be happy with your purchases from us and if, for any reason, you want a replacement please reach out to our firstname.lastname@example.org email and we will always take care of you! Thanks again and if you have any questions, you may respond to this email as well. Stay Well! Kristin